Once we receive your returned items, we will check that all the requirements have been met. We will then send you an email to confirm that your return has been accepted and to inform you that the refund procedure has begun:
Refunds for credit card orders.
Your credit card or debit card (including prepaid cards) will be refunded within 30 (thirty) days of the return confirmation date. For purchases made with a prepaid card, please remember that you need to keep this in order to obtain a refund for your item.
Refunds for PayPal orders
We will refund your PayPal account. The time taken for refunds to your credit card from your PayPal account is dependent on the conditions stipulated by the issuer of the credit card linked to your PayPal account.
Refunds for orders paid for with cash on delivery.
We will credit the amount you paid to a current account, bank or post office account; the system will request the details of this account when requesting the return authorisation. We will refund the current account that you specify within 30 (thirty) days from the date of acceptance of the return.